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AUTHENTICITY GUARANTEED | EXPERT ADVICE
AUTHENTICITY GUARANTEED

FAQ

General
  • Where are you located?

    We are based in London, England. You can visit our bookshop and gallery on New Bond Street, the home of luxury shopping in London.

  • What kind of rare books do you offer?

    We offer a wide range of rare and antiquarian books, including first editions, illustrated books, books on travel and voyages, natural history and many more subjects.

  • Why buy at Shapero?

    As an internationally renowned antiquarian and rare book dealer, our specialists have over 250 years of experience in the rare book industry between them. Our trusted team of booksellers has extensive knowledge in a wide range of subjects and can assist with any queries you may have.

    You can find our bookshop and gallery in the heart of London on New Bond Street, and we are regularly present at the most prestigious book fairs and art fairs in the world.

    When you buy from us, you can be confident that you are purchasing from a reputable and established dealer with a strong track record of providing high-quality rare books to customers worldwide.

  • Can I sell my rare books to you?

    Yes, we purchase rare books, maps, and prints. Click here for details.

  • Can I visit your London rare book shop in person?

    Yes, you can visit us in person. Click here for our opening hours or contact us to arrange an appointment with one of our specialists.


Authenticity
  • What is your guarantee?

    Shapero Rare Books guarantees the authenticity of all items it sells and offers a full refund if any item is found to be not as described.

  • How do you ensure the authenticity of each item?

    We employ a team of experts with years of experience in the rare book and print trade. We carefully research each item before offering it for sale.

  • How long do I have to return an item if it does not meet my expectations?

    If you are not satisfied with your purchase, we would ask that you return it as soon as possible, no more than 14 days after receipt, for a full refund.

  • Do you offer a certificate of authenticity with its items?

    Yes, we can provide a certificate of authenticity upon request.

  • Can I request additional images or information about an item before making a purchase?

    Yes, we are happy to provide additional images and information about any item upon request.


Shipping and Delivery
  • How do you ship items?

    We ship items using a variety of reputable carriers, including DHL, FedEx, and UPS.

  • How much does shipping cost?

    Shipping costs vary depending on the destination and the size and weight of the package. You can request a shipping estimate when placing your order.

  • How long does it take for an item to be shipped?

    The shipping time depends on the destination and the shipping method chosen. Please contact us for express delivery.

  • How is the packaging of the items handled?

    We take great care in packing and shipping each item to ensure they arrive safely.

  • Can I track my shipment?

    Yes, we provide tracking information for all shipments. You will receive a tracking number upon purchase. Contact us if you have any questions regarding the shipment.

  • What should I do if my item does not arrive?

    If your item does not arrive within the estimated delivery time, please contact us to investigate.


Refund and Return
  • What is your refund policy?

    We offer a full refund for any item that is found to be not as described. Items must be returned within 14 days of receipt.

  • How do I initiate a return?

    To initiate a return, please contact us.

  • What if I receive a damaged item?

    If you receive a damaged item, please contact us immediately. We will work with you to arrange for a replacement or refund.

  • How long does it take to receive a refund?

    Refunds are processed within 14 days of the item being returned to us.

  • What condition should the item be in when I return it?

    The item must be in the same condition as when it was received.


Sell to Shapero
  • Does Shapero Rare Books buy rare books?

    Yes, we buy rare books and manuscripts, including first editions, and fine bindings. If you're in possession of a first edition or rare book to sell, please complete the form here and our team will be in touch shortly. 

  • What types of books do you buy?

    We buy rare and collectible books across a range of subjects. Click here for details.

  • How do I sell my rare books to you?

    To sell your rare books to us, you can submit a list of titles and condition information through the online form.

  • What information should I provide when submitting a list of books to sell?

    When submitting a list of books to sell, it is helpful to include the author, title, publisher, and year of publication, as well as a description of the book's condition.

  • What condition should the books be in to sell to Shapero Rare Books?

    We are interested in rare and collectible books in fine condition. However, the value of the book will be affected by its condition, so it is important to accurately describe the book's condition when filling in the form and include a photograph.

  • How long does it take to receive an offer for my rare books?

    Our booksellers typically respond to books that they are interested in acquiring within one week. However, the process may take longer depending on the size of the collection and the rarity of the books.

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